To request a return authorization number please e-mail us with the following:
Reason for Return (refund or replacement):
Number of Packages:
All products must be returned in original factory condition, including all packaging materials, inserts, hardware packs and manuals. Open box items will be inspected and are subject to a restocking fee if any of the above components are not found in good order.
Coverage for insurance, brokerage, duties on returned items is the responsibility of the shipper. A product that has been shipped back to us in used/damaged condition will be refused or may be subject to a restocking fee. When making a return we will provide a credit for the price of the merchandise excluding the shipping charges.
We will supply all the information for the return once we have reviewed your request
Do not ship back without the RMA (Return Merchandise Authorization)